Major update to Firefox 3.5 (the day after)

01 Jul 2009 John 5 comments

Looking at the people who moved to FF3.5.0 yesterday:

65% downloaded the FF3.5.0 installer and installed from it
35% manually did Help->CheckForUpdates

That is a large percentage of people doing CheckForUpdates.

Considering this was our first time having Major Update available on release day, and considering there was no user prompting of this new major update ability, I found these percentages quite delightfully stunning.

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Written by Majken "Lucy" Connor about 8 months ago. Reply

While there wasn’t an official marketing push, it did get out on twitter that you could use the check for updates option. Might be worth checking how many tweets about it were posted as that’s a really great result.
Written by Stuart about 8 months ago. Reply

Why would that be stunning? I suspect the only reason it’s that *low* is that the inability to get previous updates that way has trained a lot of users that it doesn’t work.

I’m very glad that it works right now. Makes a big difference in terms of feeling like Firefox is a solid and supported end-user product.
Written by Tchung about 8 months ago. Reply

Hey John, the testing paid off over the quarter, so great props to the team on getting that working! Question, do you know if there were any indications of failed checkforupdates attempts and any AUS server issues? I’d be curious on the % of failed attempts if we were able to track that.
Written by jim l. about 8 months ago. Reply

downloaded ff 3.5 .everything work,s fine until exit. cpu turns up to 105% .have to end the process at the manager. have switched to google.
Written by John O’Duinn’s Soapbox » Major update to Firefox 3.6 (the day after) about 2 months ago. Reply

[...] This is very similar to what we saw with the FF3.5.0 release. As far as I can tell, we did not gain 3million *new* users yesterday. My belief, without data to prove it, is that most/all of those 3million people were *existing* Firefox users who chose to do a download install, instead of doing CheckForUpdate. I guess there are cases where a Firefox user might want to do a fresh install, but I would have thought that most people would prefer the easier in-place upgrade of Help->CheckForUpdates. [...]

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Major update to Firefox 3.5 (the day after)

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